Privacy Policy

Our firm respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, schedule a consultation, retain our services, or otherwise interact with us online or in person.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will post the updated Policy on our website with a revised effective date at the top of the document. Where required by applicable law, we will provide direct notice to affected individuals. Continued use of our website or services after the effective date constitutes acceptance of the revised Policy.

Information We Collect

Information You Provide Directly

We collect information you provide when you interact with us, including:

  • Contact information: name, email address, phone number, and mailing address.
  • Consultation scheduling information.
  • Payment information: billing name, billing address, and payment method details.
  • Payment card data is processed by our third-party payment processor. We do not store full payment card numbers.
  • Communications: messages, inquiries, feedback, and correspondence you send to us.
  • Account information: username and password if you create an account with us.
  • Marketing preferences: opt-in and opt-out choices for promotional communications.

Information Collected Automatically

  • When you visit our website, we and our service providers may automatically collect:
  • Device and browser information: IP address, browser type and version, operating system, and device identifiers.
  • Usage data: pages viewed, links clicked, time spent on page, referring URL, and exit page.
  • General location data: approximate geographic location derived from your IP address.
  • Cookies and tracking data: see the Cookies and Tracking Technologies section for details.

Information From Third Parties

We may receive information about you from third parties, including payment processors, email marketing providers, analytics providers, and social media platforms when you interact with our content or connect your social account to our services.

How We Use Information

We use the personal information we collect for the following purposes:

(a) To process consultation requests and fulfill our service obligations to you.
(b) To send transactional communications, including correspondence related to inquiries, consultation scheduling, and the legal representation of our clients.
(c) To send marketing communications, including newsletters and promotional offers, where you have opted in or where we have a legitimate basis under applicable law. You may opt out at any time by clicking the unsubscribe link in any marketing email or contacting us at hello@coutourism.legal.
(f) To operate, maintain, and improve our website, products, and services.
(g) To detect, prevent, and investigate fraud, security incidents, and unauthorized activity.
(h) To comply with applicable legal obligations, respond to legal process, and enforce our agreements.
(i) To conduct analytics and better understand how our services are used.

How We Share Your Information

We do not sell your personal information for monetary consideration or share your personal information for cross-context behavioral advertising.

We share personal information only in the following circumstances:

(a) Service Providers. We share personal information with companies that perform services on our behalf, including payment processing, email marketing, consultation scheduling management, website hosting, and analytics. Service Providers are contractually prohibited from using your personal information for any purpose other than providing services to us.
(b) Legal Requirements. We may disclose personal information if required by applicable law, court order, subpoena, or other legal process, or if we reasonably believe disclosure is necessary to protect the rights, property, or safety of our firm or others.
(c) Business Transfers. If we are involved in a merger, acquisition, or sale of substantially all of our assets, your personal information may be transferred to the successor entity, which will honor a policy providing protections at least as protective as this Policy.
(d) With Your Consent. We may share personal information with third parties when you have given us explicit consent to do so.

Cookies And Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies on our website.

Types of Cookies We Use

(a) Essential Cookies. Necessary for our website to function. These cannot be disabled without affecting core site functionality.
(b) Analytics Cookies. Help us understand how visitors interact with our website. These may be disabled without affecting core functionality.
(c) Marketing Cookies. Used to deliver relevant advertising and to measure the effectiveness of our marketing. These may be disabled.
Managing Your Cookie Preferences

You may control cookies through your browser settings. Disabling certain cookies may affect website functionality. Where required by applicable law, we obtain your consent before placing non-essential cookies on your device.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer needed for these purposes, we delete or anonymize it.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. No website transmission can be guaranteed to be fully secure, and you share information at your own risk.

Third-Party Links

Our website may contain links to third-party websites, platforms, and services. This Policy does not govern those websites or their privacy practices, and we are not responsible for the content or data practices of third parties. We encourage you to review the privacy policy of any third-party site you visit.

Your Privacy Rights

At any time, you may:

(a) Request access to the personal information we hold about you.
(b) Request correction of inaccurate personal information we maintain about you.
(c) Opt out of marketing communications at any time by clicking the unsubscribe link in any marketing email or by contacting us at hello@coutourism.legal.
(d) Request deletion of your personal information, subject to our legal obligation to retain certain records.

To exercise these rights, contact us at hello@coutourism.legal. We will respond within a reasonable time. We will verify your identity before processing a request to access, delete, or correct personal information.

Confidentiality

Submitting information through this website does not create an attorney-client relationship. However, we treat your information with care and restrict access to those who need it to assist you.